ManageEngine crafts comprehensive IT management software
for all your business needs.
ManageEngine have complete and easy solutions for even your most difficult IT management problems,
from keeping your business safe, to ensuring high availability, to making your users happy.
What is ADManager Plus?
ADManager Plus is a simple, easy-to-use Windows Active Directory (AD) management and reporting solution that helps AD administrators and help desk technicians in their day-to-day activities. With a centralized and intuitive web-based GUI, the software handles a variety of complex tasks like bulk management of user accounts and other AD objects, delegates role-based access to help desk technicians, and generates an exhaustive list of AD reports, some of which are an essential requirement to satisfy compliance audits. This Active Directory tool also offers mobile AD apps that empower AD admins and technicians to perform important user management tasks, on the move, right from their mobile devices.
- Single and Bulk User Management
- Group Computer Management
- Help Desk Delegation
- Office 365 Management & Reporting
- Active Directory Automation
- Active Directory Cleanup
- Active Directory Reports
- Real Last Logon reports
- Exchange Management
For more Info:
REAL-TIME WINDOWS ACTIVE DIRECTORY AUDITING
In real-time, ensure critical resources in the network like the Domain Controllers are audited, monitored and reported with the entire information on AD objects - Users, Groups, GPO, Computer, OU, DNS, AD Schema and Configuration changes with 200+ detailed event specific GUI reports and email alerts.
ServiceDesk Plus is a game changer in turning IT teams from daily fire-fighting to delivering awesome customer service. It provides great visibility and central control in dealing with IT issues to ensure that businesses suffer no downtime. For 10 years and running, it has been delivering smiles to millions of IT folks, end users, and stakeholders alike.
Built to supercharge your IT help desk
- Best practice ITSM workflows
- Powerful integrations with IT management apps
- Smart automation
- Extensive reporting capabilities
- Codeless customizations
- Deploy on cloud or on-premises
SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their account & contact information, the service contracts and in the process providing a superior customer experience.
Why SupportCenter Plus?
- Multi-Channel Support
Email, Phone, Portal, Social Media and the list keeps growing every day. Get one view of customer interaction irrespective of the communication mode they chose.
- Request Tracking & Automation
Automates the process of creating, organizing, tracking requests into a seamless process.
- Business Units
Lets each division of your organization define their product or service specific configuration and work as independent units.
- Account & Contact Management
Manage your customer information including the products/services purchased, contracts they are entitled to, their organizational hierarchy and so on.
- Knowledge Base
Stop losing productivity on repetitive queries; Make first-call resolution a reality. Build your knowledge base easily, group solutions by topics to facilitate easier access.
- Self-service Portal
Deploy a customizable self-service portal and allow your customers to submit tickets, track them, search the knowledge base and run reports.
- Contracts & SLA Management
Manage multiple service contracts and related support plans to service your customers on time and bill accordingly.
- Time Tracking & Billing
Track the time spent for all customers at one place. Use filters to drill down the time entries.
- Reports, Dashboards & KPIs
Get to know every information of your help desk through intuitive & real time Reports & Dashboards.
Monitor routers, switches, firewalls, servers, and VMs for fault and performance
OpManager, the trusted network monitoring software
Businesses rely on networks for all operations. Hence, network monitoring is very crucial for any business. Today, networks span globally, having multiple links established between geographically separated data centers, public and private clouds. This creates multifold challenges in network management. Network admins need to be more proactive and agile in monitoring network performance. However, this is easier said than done.
Introducing OpManager, an easy-to-use, and affordable network monitoring solution. It monitors network devices such as routers, switches, firewalls, load balancers, wireless LAN controllers, servers, VMs, printers, storage devices, and everything that has an IP and is connected to the network. OpManager continuously monitors the network and provides an in-depth visibility and control over it. In case of a fault, you can easily drill down to the root cause and eliminate it before operations are affected.
Server & Application Monitoring
with total visibility - from the URL to the line of code
- Server, Virtualization or Cloud
- See how your databases perform
- Application monitoring for web servers/services
- Monitor Application Server Performance
- Cloud, Container and Infrastructure Monitoring
- Monitor Middleware & Messaging Components
- Synthetic application monitoring with a real browser
Patch Manager Plus: offers automated patch deployment for Windows, macOS, and Linux endpoints, plus patching support for 250+ third-party applications. It's available both on-premises and on the cloud.
- Supports cross-platform patching( windows , Mac , Linux)
- Extensive support to 250+ third party applications patching
- Gain complete visibility and control over your patching
Network traffic monitoring software for in-depth traffic analysis
Why NetFlow Analyzer?
NetFlow Analyzer, a complete traffic analytics tool, leverages flow technologies to provide real time visibility into the network bandwidth performance. NetFlow Analyzer, primarily a bandwidth monitoring tool, has been optimizing thousands of networks across the World by giving holistic view about their network bandwidth and traffic patterns. NetFlow Analyzer is a unified solution that collects, analyzes and reports about what your network bandwidth is being used for and by whom. NetFlow Analyzer is the trusted partner optimizing the bandwidth usage of over a million interfaces worldwide apart from performing network forensics and network traffic analysis.